Privacy Policy

The user’s personal data are used by TERRANOVA ALIMENTI Srl, which is the data controller, in compliance with the principles of protection of personal data established by the GDPR 2016/679 Regulation and the national legislation in force.

Methods and purposes of data processing

We inform you that the data will be processed with the support of the following means:

  • Mixed
  • Electronic and paper

with the following purposes:

  • Fulfillment of legal obligations related to commercial relationships
  • General customer analysis
  • Promotional activities
  • Processing, printing, enveloping and shipping of invoices
  • Provision of the product service
  • Dispute management (contracts, orders, arrivals, invoices)
  • Customer management (contracts, orders, shipments and invoices)
  • Sending of courtesy communications and / or promotional / informative material
  • Services for the protection of consumers and users
  • Payment acceptance service
  • Fulfillment of legal obligations related to commercial relationships
  • General customer analysis
  • Promotional activities
  • Processing, printing, enveloping and shipping of invoices
  • Provision of the product service
  • Dispute management (contracts, orders, arrivals, invoices)
  • Customer management (contracts, orders, shipments and invoices)
  • Sending of courtesy communications and / or promotional / informative material
  • Services for the protection of consumers and users
  • Payment acceptance service
  • Profiling activity

Legal basis

The legal bases on which the processing of common data is based, according to Article 6 of the GDPR Regulation, are:

  • Law;
  • Contract;
  • Consent;

The legal bases on which the processing for particular categories of personal data is based, according to Article 9 of the GDPR Regulation, are:

  • Law;
  • Contract;
  • Consent;

The provision of data is mandatory for all that is required by legal and contractual obligations and therefore any refusal to provide them in whole or in part may make it impossible to provide the requested services.

The company processes the users’ optional data on the basis of consent, i.e. through the explicit approval of this privacy policy and in relation to the methods and purposes described below.

Categories of recipients

Without prejudice to the communications made in fulfillment of legal and contractual obligations, all data collected and processed may be communicated exclusively for the purposes specified above to the following categories of recipients:

  • Consultants and freelancers also in associated form;
  • Authorized persons;
  • Internal managers;
  • Companies and businesses;

Categories of personal data

According to the provisions of article 14 of the GDPR Regulation, since the data has not been obtained from the interested party, the categories of personal data being processed are reported:

  • Identification data (company name or company name, or name and surname of natural persons, registered office address, telephone, fax, e-mail, tax data, etc.);
  • Behavioral data (creation of profiles of users, consumers, taxpayers, etc .;
  • Personality and Character Traits Profiles);
  • Name, address or other personal identification elements (name, surname, age, sex, place and date of birth, private address, work address);

Observation period

The data retention period is: The data will be processed for as long as necessary to carry out the existing business relationship and for the next ten years from the date of acquisition of the same.

Rights of the interested party

Pursuant to the European Regulation 679/2016 (GDPR) and the national legislation in force, the interested party may, according to the methods and within the limits established by current legislation, exercise the following rights:

  • request confirmation of the existence of personal data concerning him (right of access of the interested party – art.15 of Regulation 679/2016);
  • know its origin;
  • receive intelligible communication;
  • have information about the logic, methods and purposes of the processing;
  • request the updating, rectification, integration, cancellation, transformation into anonymous form, blocking of data processed in violation of the law, including those no longer necessary for the pursuit of the purposes for which they were collected (right to rectification and cancellation – articles 16 and 17 of Regulation 679/2016);
  • right of limitation and / or opposition to the processing of data concerning him (Article 18 of Regulation 679/2016);
  • right of revocation;
  • right to data portability (Article 20 of Regulation 679/2016);
  • in cases of consent-based processing, receive their data provided to the owner, in a structured and readable form by a data processor and in a format commonly used by an electronic device;
  • the right to lodge a complaint with the Supervisory Authority (right of access by the data subject – Article 15 of Regulation 679/2016).

The owner of the processing of your personal data is TERRANOVA ALIMENTI Srl,

  • VAT number 03649630823,
  • CF 03649630823
  • PEC terranovaalimenti@pec.it

Information on Cookies

What are cookies

A “cookie” is a text file saved on the user’s computer when he accesses a website with the aim of providing information every time the user returns to the same site. It is a sort of reminder of the visited internet page. With the cookie, the web server sends information to the user’s browser (Internet Explorer, Mozilla Firefox, Google Chrome, etc.) stored on the user’s computer, and will be re-read and updated every time
the user will return to the site. This way the website can automatically adapt to the user. While browsing, the user may also receive cookies from different sites (“third party” cookies) on his terminal, set directly by the managers of said websites and used for the purposes and in the manner defined by them. Depending on their duration, they are divided into session cookies (i.e. those temporary and automatically deleted from the terminal at the end of the browsing session, by closing the browser) and persistent cookies (i.e. those that remain stored on the terminal until their expiration or cancellation. by the user). Based on the function and purpose of use, cookies can be divided into technical cookies and profiling cookies.

Technical cookies

Some cookies are used to perform computer authentication, session monitoring and storage of specific information about users who access a web page. These so-called technical cookies are often useful to allow you to browse a website and use all its features. Technical cookies are those whose use does not require the user’s consent. The analytics cookies also belong to this category. These are cookies that collect information about the use that a user makes of a website and that allow to improve its functioning. For example, the analytics cookies show which pages are most frequently visited, allow you to check which are the recurring patterns of use of a website and help to understand every difficulty that the user encounters in use.

Profiling cookies

Other cookies can instead be used to monitor and profile users while browsing, study their movements and habits of web consultation or consumption (what they buy, what they read, etc.), also for the purpose of sending advertising of targeted services and customized. In this case we speak of profiling cookies. The use of these cookies requires the prior acquisition of the user’s free informed consent pursuant to art. 7 of EU Regulation 2016/679 and the national legislation in force.

Third party cookies

It may also happen that a web page contains cookies from other sites and contained in various elements hosted on the page itself, such as advertising banners, images, videos, maps or specific links to web pages of other domains that reside on servers other than that on which the requested page is located. In other words, these cookies are set directly by website managers or servers other than this website. In these cases, we are talking about so-called third-party cookies, which are usually used for profiling purposes. The use of these cookies requires the prior acquisition of the user’s free informed consent.

Types of cookies used by our site

The main functions of the cookies installed by https://www.terranovaalimenti.it are technical, they are used to constantly improve the Service, for authentication, for statistical purposes, such as counting visits to the site. The use of cookies is therefore strictly aimed at facilitating the functions of the server while browsing the Service. The site also allows the sending of the following third-party cookies. These cookies are not tools of our ownership, for more information, therefore, it is possible to access the information and the forms for acquiring the consent of third parties by clicking on the links shown. To improve the website and understand which parts or elements are most appreciated by users, third-party cookies from Google Analytics are used as an anonymous and aggregate analysis tool. These cookies are not tools owned by us, for more information, therefore, you can consult the information provided by Google. The pages of the website incorporate some widgets and buttons for sharing Facebook and Google Plus, to allow the user to share the contents of the website on their social channels, and to interact with our channels. These cookies are not tools owned by us, but are created by Facebook and Google respectively when the respective widget or share button is used. To learn more, visit the following information pages: Facebook and Google.
Some web pages incorporate YouTube video content within them. By visiting a page containing a video, or by clicking to view the video, cookies from YouTube may be recalled. These cookies are not tools owned by us. To learn more, visit the Google information page. The website could use Facebook ADS programs managed by Facebook Inc., Google Adwords and Google Remarketing technology, managed by Google Inc. The conversion tracking function of Facebook ADS and AdWords also uses cookies to help us keep track of sales. and other conversions.

Cookie management

The user can manage his own cookie preferences through the functions present in common browsers that allow you to delete / remove cookies (all or some) or to change the settings of the browser itself in order to block the sending of cookies or limit it to specific sites (as opposed to others).
Therefore it is possible to deny the use of cookies by following the disabling procedure provided by your browser. Below are the methods proposed by the main browsers: Microsoft Windows Explorer, Mozilla Firefox, Google Chrome, Apple Safari, Google Analytics by downloading a specific browser plug-in. For information on the cookies stored on your terminal and to disable them individually, refer to the link: http: //www.youronlinechoices.com/it/le-tue-scelte

Social Network Plugin

The https://www.terranovaalimenti.it site also incorporates plugins and / or commands for social networks, in order to allow easy sharing of content on your favorite social networks. These plugins are programmed so as not to set any cookies when accessing the page, to safeguard the privacy of users. Eventually cookies are set, if so provided by social networks, only when the user makes effective and voluntary use of the plugin. Yes
keep in mind that if the user browses being logged into the social network then he has already consented to the use of cookies conveyed through this site at the time of registration to the social network.
The collection and use of the information obtained through the plugin are governed by the respective privacy policies of the social networks, to which please refer.

The undersigned (s) identified below declares to have received complete information pursuant to art. 13 of EU Regulation 2016/679 and the national legislation in force, and expresses consent to the processing and communication of their personal data with particular regard to the so-called particular ones within the limits, for the purposes and for the duration specified in the information.

Last modified: 14/10/2020